RETURNS & REFUNDS
If you are not completely satisfied with your purchase, you can simply return the item or items to us in its original condition and all packaging intact within 14 days of receipt. We will issue a full refund (excluding original delivery charge) on receipt.
Postage and delivery charges are non refundable in any case.
We are unable to offer exchanges unless the item ordered is faulty. Ring exchanges are only available for one ring per order. Please note if the exchange is returned for a second time, it will be refunded.Please contact our Customer Service team for more details.
If you would like to exchange an item you will need to return the original order for a refund, and place a new order.
Please make sure items do not come in contact with anything that may mark or add scent to them, for e.g. Perfume, deodorant, smoke etc. We will be unable to accept any returned item where there is evidence that these instructions have not been adhered to. The item or items must be returned to us by post enclosed with the returns note stating the purpose of return and any other enclosed documentation.
Please send returns by recorded or registered mail to:
1-3, 2 Lupus Street SW1V 3DY London UK